01Scope of this policy
This policy explains how GrowHosting handles personal information when you visit our website, create or use a client account, purchase services, make a payment, contact support or otherwise interact with us.
Understand what information GrowHosting collects, why we use it and the choices available to you.
We collect information needed to create accounts, deliver services and provide support.
GrowHosting does not sell your personal information to third parties.
You can request access, correction or deletion where applicable.
This policy explains how GrowHosting handles personal information when you visit our website, create or use a client account, purchase services, make a payment, contact support or otherwise interact with us.
We use information to create and secure accounts, process orders and payments, provision and manage services, provide customer support, send service and billing notices, prevent fraud and abuse, maintain our systems, comply with legal obligations and improve GrowHosting.
Where required, we rely on consent, performance of a contract, legal obligations or legitimate operational and security interests.
We may share information with trusted providers only when needed to operate our services—for example payment processors, domain registrars, infrastructure providers, email delivery services and professional advisers. They receive only the information reasonably necessary for their role.
We may also disclose information when required by law, to respond to valid legal requests, protect users and systems, or investigate fraud and abuse. We do not sell personal information.
GrowHosting uses essential cookies for authentication, security, preferences and shopping-cart functions. We may use limited analytics to understand website performance and improve usability. Browser controls can restrict cookies, but disabling essential cookies may prevent parts of the website or client area from working.
We retain information only as long as reasonably needed for services, billing, dispute resolution, fraud prevention, backups and legal obligations. Retention periods vary by record type and applicable requirements.
We use access controls, encryption where appropriate, monitoring and other safeguards. No online service can guarantee absolute security; please use strong unique passwords, enable available two-factor authentication and contact us promptly if you suspect unauthorised access.
Depending on applicable law, you may request access to, correction of, deletion of or restriction on certain personal information, or object to specific processing. We may need to verify your identity and may retain information where legally or operationally required.
You can update many account details directly from the GrowHosting client area.
Hosting, domain, payment and support providers may process information in countries other than your own. Where applicable, we use contractual or other appropriate safeguards for such processing.
Our services are not directed to children who are not legally able to enter into a service agreement. A parent or legal guardian should contact us if personal information was submitted improperly.
We may update this policy as our services, providers or legal obligations change. The latest revision date appears at the top of this page. Material changes may also be communicated through the website, client area or email.
For privacy questions or requests, open a secure support ticket or contact GrowHosting.
GrowHosting uses necessary browser storage for security, navigation and remembering privacy choices. Google Analytics 4 is loaded only when a visitor accepts Analytics cookies. Marketing consent is stored separately for future advertising tools such as Meta Pixel, Google Ads and LinkedIn Insight Tag; no advertising pixel is activated by this update.
Visitors can accept, reject or customize optional categories and can reopen Cookie settings from the footer at any time. GrowHosting does not send names, email addresses, phone numbers, messages or searched domain names through these analytics events.